Frequently asked questions
The UGG Lowmel collection brings together iconic shoes from the Australian brand, available in essential colors such as Black and Chestnut. These models embody UGG's expertise in comfort and authenticity, while offering a refined design that adapts to many lifestyles. At Uptown Store in Saint-Étienne, we select these pieces for their recognized quality and timelessness.
UGG Lowmel shoes generally follow the standard US sizing system. We recommend checking the specific size guide provided with each product, as comfort is subjective — some customers appreciate a slightly snug fit for more support, while others prefer a more generous fit. Feel free to contact us directly at Uptown Store if you have any questions about your size.
Black offers a neutral and timeless shade, ideal for creating minimalist or contrasting looks. Chestnut provides a warm caramel tone that adds a softer and more natural touch to your outfits. The choice depends on your existing wardrobe and the aesthetic you're looking for — Black is more versatile while Chestnut creates a cozier and more organic atmosphere.
UGG shoes require delicate maintenance to preserve their quality. We recommend gently cleaning them with a brush specifically designed for suede or sheepskin, and using care products suited to the material. Avoid direct exposure to intense heat and prolonged water immersion. A specialized textile protector applied regularly will significantly extend the lifespan of your shoes.
Yes, the UGG Lowmel collection is available on our website uptown-store.fr with the option to order online and have your order delivered to your home. You can also visit our physical store in Saint-Étienne (21 rue Léon Nautin) to try on the models and benefit from personalized advice. Consult our shipping and returns terms to learn the exact timeframes and conditions.
UGG is an Australian brand of reference for decades, recognized for its expertise in working with high-quality sheepskin and suede. Each pair is designed to combine exceptional comfort and durability, with particular attention to detail and finishing. The models from the Lowmel collection perpetuate this tradition of excellence, making them a wise investment in shoes that transcend the seasons.
Absolutely. The UGG Lowmel collection is designed for everyday comfort, with timeless and versatile designs that easily integrate into any urban or more casual lifestyle. Whether for days spent indoors, walks, or relaxation moments, the Lowmel offers this signature UGG comfort without compromising on aesthetics — which is why these models are classics revisited by Uptown Store.